4 Ways ChatGPT Could Be Harming Your Customer Experience (and What To Do About It)

Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here’s how to avoid the pitfalls.

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​Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here’s how to avoid the pitfalls. 

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