Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here's how to avoid...
Leadership today requires a wide range of essential competencies. A leader's long-term success is also significantly determined by luck.
Leadership today requires a wide range...
Brand loyalty, once a legitimate selling point to consumers, is in a steep decline.
Brand loyalty, once a legitimate selling point to consumers, is in...
If you’re setting out to shift your company’s culture, your plan better include specific behaviors that you want to change.
If you’re setting out to...
Brands have a challenge ahead—to continue building momentum on TikTok while at the same time hedging against future challenges that may arise with its...
Artificial Intelligence has had problems, but better AI, better management and better training will enable better customer service at lower cost.
Artificial Intelligence has had...
Former Olympian skier Jennifer Heil is introducing RYA, a health tech startup that uses real-time data and AI to accelerate women's access to healthcare.
Former...
Omnichannel marketing is a comprehensive approach that integrates all marketing channels to deliver customers a smooth and unified experience.
Omnichannel marketing is a comprehensive approach...
The Biden Administration has released the final version of its gainful employment rule, providing a tougher version of a rule introduced during the Obama...
Looking outside of your given sector can be a great way to find effective strategies for overcoming challenges.
Looking outside of your given sector can...
45Drives is changing the data localization narrative with a vision that is open, modular, and deeply rooted in community, content creators, and content-driven solutions.
45Drives...
Savvy coaches recognize self-care is not a luxury but a necessity to maintain effectiveness, find fulfillment and achieve longevity in their careers and personal...
Amazon has taken some steps to stem the tide of books written with artificial intelligence, but another solution may already exist.
Amazon has taken some...
The health effects of PFAS on humans has been well-publicized. But the chemicals are now found throughout the entire ecosystem, and around the world.
PFAS,...
Rigid rules about productivity often don’t work—or are just plain miserable. Adopting a ‘daily-ish’ mindset might be more sustainable.
Time management and productivity habits are...
As APIs continue to shape the digital landscape, developers face challenges.
APIs, or application programming interfaces, are the gateways to the digital world. They link...
Magic Spoon, the high-protein, low-carb cereal phenomenon, is launching Magic Spoon Treats. Why the company is expanding now and why the bars will start...
Meet Chenell Basilio, a savvy creator who stumbled upon the power of newsletters almost by accident. Starting with a simple curiosity about how others...
Dear SaaStr: What is the highest % equity that a departed / non-working co-founder can own that VCs are comfortable with?
Single digits.
VCs will be...
The FCC argues restoring net neutrality — which regulates internet service as a public utility, akin to water or electricity — will improve consumer...
Amazon, Microsoft and Google are improving security for cloud computing customers as Washington regulators and politicians press for action after breaches.Amazon, Microsoft and Google...
This article is adapted from the forthcoming book “Extremely Online: The Untold Story of Fame, Influence, and Power on the Internet” by Taylor Lorenz.This...
Frank Rubio landed in Kazakhstan around 7 a.m. Eastern time Wednesday in a Russian Soyuz spacecraft, according to NASA.Frank Rubio landed in Kazakhstan around...
A joint effort between Jigsaw and the Iranian Diaspora Collective aims to directly combat Iran’s internet shutdowns via the use of virtual private networks.
One...
A joint effort between Jigsaw and the Iranian Diaspora Collective aims to directly combat Iran’s internet shutdowns via the use of virtual private networks.
One...
Best friends since grade school, the two former engineers began posting comedy shows on YouTube in 2006. Today Rhett & Link's Burbank, California entertainment...
Learn about Scott Shute, former Head of Mindfulness and Compassion at LinkedIn, and his incredible new company Changing Work.
Learn about Scott Shute, former Head...
Childcare pushes parents out of the workforce. Remote and flexible work make work-life balance more attainable for working parents (and everyone else.)
Childcare pushes parents...
In a press release published on Wednesday, Arizona-based web accessibility company AudioEye announced it has won Best Accessibility Innovation in a SaaS Product at...
Becoming a thought leader will bring many tangible benefits to your career. Here are five ways to establish yourself as a respected industry expert.
Becoming...