The Washington Post

4 Ways ChatGPT Could Be Harming Your Customer Experience (and What To Do About It)

Forbes
Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here's how to avoid the pitfalls. ​ ​Overusing ChatGPT in customer services can alienate your customers, harm their...

Suspect in tech CEO’s killing arrested in Maryland

The Washington Post
Jason Dean Billingsley, 32, is charged with first-degree murder in the killing of Pava LaPere, a 26-year-old CEO of a tech start-up in Baltimore, police said.Jason Dean Billingsley, 32, is charged with first-degree murder in the...

Got an idea for protecting kids online? You can now take action

The Washington Post
A Department of Commerce agency is asking parents, educators and others to write in about risks to kids online and how to best protect...

FCC’s net neutrality battle is back after years of deadlock

The Washington Post
The FCC argues restoring net neutrality — which regulates internet service as a public utility, akin to water or electricity — will improve consumer...

Tech giants ramp up cloud security under pressure from Washington

The Washington Post
Amazon, Microsoft and Google are improving security for cloud computing customers as Washington regulators and politicians press for action after breaches.Amazon, Microsoft and Google...

Is Tesla liable if a driver dies on Autopilot? Juries will now decide.

The Washington Post
The trial over a fatal crash is the first in a string of cases involving Autopilot that will be litigated around the country in...

NASA astronaut lands after breaking U.S. record for longest continuous spaceflight

The Washington Post
Frank Rubio landed in Kazakhstan around 7 a.m. Eastern time Wednesday in a Russian Soyuz spacecraft, according to NASA.Frank Rubio landed in Kazakhstan around...

Ramaswamy spars with Haley over TikTok at Republican debate

The Washington Post
As the 2024 election draws closer, politicians are facing a TikTok paradox.As the 2024 election draws closer, politicians are facing a TikTok paradox. 

ChatGPT can now search the web, as OpenAI races to keep up with rivals

The Washington Post
OpenAI said Wednesday its ChatGPT bot now has the ability to search the web using Microsoft’s Bing search engine, putting the chatbot on equal...

Meta pushes ahead to make VR and face cameras happen

The Washington Post
Meta wants to blend real and virtual worlds. One of its new products inches toward that goal; the other could help smart glasses go...

Meta introduces ChatGPT competitor, AI tools amid industry arms race

The Washington Post
Meta AI, a new conversational chatbot, will populate WhatsApp, Messenger and Instagram — an attempt to compete with OpenAI’s popular ChatGPT.Meta AI, a new...

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