TechCrunch

4 Ways ChatGPT Could Be Harming Your Customer Experience (and What To Do About It)

Forbes
Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here's how to avoid the pitfalls. ​ ​Overusing ChatGPT in customer services can alienate your customers, harm their...

Suspect in tech CEO’s killing arrested in Maryland

The Washington Post
Jason Dean Billingsley, 32, is charged with first-degree murder in the killing of Pava LaPere, a 26-year-old CEO of a tech start-up in Baltimore, police said.Jason Dean Billingsley, 32, is charged with first-degree murder in the...

WhatsApp for iOS gets picture-in-picture feature for video calls

TechCrunch
WhatsApp is rolling out a picture-in-picture feature for its iOS app with its latest update. This allows users to access WhatsApp or other apps...

Japan’s central bank to pilot digital currency starting in April

TechCrunch
Japan is joining a growing list of countries exploring the possibility of adopting a digital currency, with country’s central bank, the Bank of Japan...

Carbon Maps helps the food industry reduce their climate impact

TechCrunch
Meet Carbon Maps, a new French startup that raised $4.3 million (€4 million) just a few weeks after its inception. The company is building...

Jumba, a Kenyan startup simplifying sourcing of construction supplies, raises $4.5M

TechCrunch
Less than a year after launch, Kenyan B2B construction tech startup Jumba has secured clients in major regions of the East African country, a...

Layoffs spell opportunity for some fintech startups

TechCrunch
Welcome to The Interchange! If you received this in your inbox, thank you for signing up and your vote of confidence. If you’re reading this...

Your MVP doesn’t need to be perfect; it needs to be stage appropriate

TechCrunch
Startups are essentially machines that build MVPs (minimum viable products) that help answer questions and gradually de-risk the value proposition of the company. The key...

Meta to sell blue badge on Instagram and Facebook as Zuckerberg borrows Musk’s playbook

TechCrunch
Facebook-parent Meta has launched a monthly subscription service, called Meta Verified, that will allow an individual to get the coveted blue check mark on...

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