SaaStr

4 Ways ChatGPT Could Be Harming Your Customer Experience (and What To Do About It)

Forbes
Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here's how to avoid the pitfalls. ​ ​Overusing ChatGPT in customer services can alienate your customers, harm their...

Suspect in tech CEO’s killing arrested in Maryland

The Washington Post
Jason Dean Billingsley, 32, is charged with first-degree murder in the killing of Pava LaPere, a 26-year-old CEO of a tech start-up in Baltimore, police said.Jason Dean Billingsley, 32, is charged with first-degree murder in the...

5 Interesting Learnings from Databricks at $1.5 Billion in ARR

SaaStr
So Databricks hasn’t IPO’d yet — hopefully it will in the next 9-12 months to help keep the just reopened IPO window … well,...

Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder?

SaaStr
Dear SaaStr: What Are The Biggest Problems You Face as a Startup Founder? The list of problems is endless (this is one of the hardest...

The Latest 2023 Napkin Reveal: What it Takes to Raise Capital with Christoph Janz, General Partner of Point Nine Capital(Video + Podcast)

SaaStr
Given the massive downturn that started 18 months ago, many SaaS founders are nervous about what it takes to raise capital in SaaS in...

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