Fastcompany

Overusing ChatGPT in customer services can alienate your customers, harm their experience and give a bad impression of your brand. Here's how to avoid the pitfalls. ​ ​Overusing ChatGPT in customer services can alienate your customers, harm their...
Jason Dean Billingsley, 32, is charged with first-degree murder in the killing of Pava LaPere, a 26-year-old CEO of a tech start-up in Baltimore, police said.Jason Dean Billingsley, 32, is charged with first-degree murder in the...

A computer scientist explains how APIs act as the data sockets that make digital life possible

As APIs continue to shape the digital landscape, developers face challenges. APIs, or application programming interfaces, are the gateways to the digital world. They link...

Online shopping is terrible. AI is here to fix it

Buying stuff online feels like work. Can new technology make it fun again? On a recent Saturday, I set out to find my two daughters...

NYC’s new trash cans are bigger, sleeker, and rat-proof(ish)

The same mesh trash bins have dotted NYC’s street corners for nearly a century. Now they’re getting an upgrade. New York City’s iconic green mesh...

Magic Spoon reinvented sugar cereal nostalgia. Now it’s taking aim at Rice Krispies treats

Magic Spoon, the high-protein, low-carb cereal phenomenon, is launching Magic Spoon Treats. Why the company is expanding now and why the bars will start...

These activists think they have figured out how to keep Iran’s internet up amid shutdowns

A joint effort between Jigsaw and the Iranian Diaspora Collective aims to directly combat Iran’s internet shutdowns via the use of virtual private networks. One...

These activists think they have figured out how to keep Iran’s internet up amid shutdowns

A joint effort between Jigsaw and the Iranian Diaspora Collective aims to directly combat Iran’s internet shutdowns via the use of virtual private networks. One...

Las Vegas hospitality workers just overwhelmingly authorized a casino and hotel strike

Tens of thousands of Las Vegas hospitality workers fighting for new union contracts could strike at more than three dozen casinos and hotels. Tens of...

These are the hottest 50 startups in the United States right now, according to LinkedIn

Unsurprisingly, the list includes a number of AI-focused companies, including Tome and Placer.ai. LinkedIn released its Top Startups for 2023 today. The list, which is...

‘Rogue One’ director Gareth Edwards’ new film ‘The Creator’ casts AI as a villain (sort of)

On location in Thailand, the ‘Rogue One’ filmmaker read up on concerns about Google’s LLMs—but he also considered an AI-generated score. British director Gareth Edwards’...

Teens barely spend any time on Snapchat anymore

According to a new study, teenagers’ phones are blowing up with hundreds of notifications per day—but they’re only spending 3% of their screen time...

“History is turned off”: What Google’s (deleted) chats mean for its antitrust battle with the DOJ

Chat records reveal employees at the search giant frequently discussing going “off the record,” as part of what the Dept. of Justice calls a...

Should we fear the rise of ‘anthropomorphic’ AI?

Meta will reportedly release AI chatbots with personalities in hopes of luring young users. But a new report says treating AI like humans has...

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